Please Remind Your Buyers To Use And Maintain The Machine According To Instruction In User Manual

Oxygen concentrators are consumables, if not use regularly or long time not use, they may likely break, please remind your buyers to maintain the machine according instruction in user manual.

In the process of after-sales, the most frequently encountered problems are: 

1. The oxygen concentrator is not in use, it is the same as a car, the longer it is placed at home, the easier it is to age and higher failure rate.

Many patients buy them as decorations. If the elderly are unwilling to inhale oxygen, asking the doctor to emphasize it to the elderly when they go to the hospital for reexamination every year.

2. Oxygen inhalation time is arbitrary, which leads to delay in the disease and insufficient attention to the disease. People think that his illness is not serious, and do not need to sit and inhale oxygen regularly. In fact, many diseases are irreversible. When the onset happen, then he inhales, it is already too late, and prevention is always better than cure.

3. The machine is not well maintained. The after-sales rate of AERTI’s machine is extremely low, and the operation and oxygen concentration are stable. Most of the machines are malfunctioned due to improper maintenance by the buyer. Such as they do not clean or change the filters as request, it may cause the machine get over heat and stop or low purity alarm. 

Using the oxygen concetrator according to the doctor and the use manual instruction is very important.