AERTI’S Service Is More Meticulous And Attentive

AERTI, not only reputation for strict quality control in the market, also with professional service philosophy and five star 

grade service standard, to become the trust of millions of customers.

Since 2023, the company increased after-sales service personnel and training courses to further improve its service level. 

Train them on customer service best practices, communication skills, problem-solving techniques, and cultural awareness.

And these years, more and more distributors cooperate with us. In order to let the customers more well about our machine, 

we takes some videos for our oxygen concentrators, including videos for displaying, advantages, usage, production, 

maintenance guide, etc. And recently we have finished the videos for parts replacement of the oxygen concentrator, which 

will be convenient for distributors technicians to check and providing services.

And we know service improvement is a continuous journey, so we will continuely work hard, stay flexible and open to new ideas.